Shipping policy
Shipping Policy
Thank you for shopping with Meramoro.
Every item sold on our store is made to order, which means your product is specially created after your purchase is confirmed. This allows us to offer unique designs while maintaining high quality standards.
Processing Time
Orders are typically processed within 2–5 business days before shipment.
During busy seasons, holidays, or high order volume periods, processing times may be slightly longer.
Shipping Time
Estimated shipping times:
- United States: 5–10 business days
- Europe: 5–12 business days
- International Orders: 7–20 business days
Please note that shipping times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package in real time.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided and the order has already been shipped, we may not be able to issue a refund or replacement.
Lost or Delayed Packages
If your package appears lost or experiences significant delays, please contact us and we will do our best to assist you.
While we are not responsible for shipping carrier delays, we always work to help resolve delivery issues as quickly as possible.
Customs & Import Taxes
International customers may be responsible for customs fees, import duties, or local taxes depending on their country’s regulations.
These charges are not included in our product or shipping prices.
Contact Us
For shipping questions or order support, contact us anytime:
📧 support@meramoro.com
We usually respond within 24–48 business hours.